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SHIPPING POLICY

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Shipping rates will be calculate automatically at checkout based on the item's weight and destination.

For US Buyers we offer discounted shipping with Purolator ground.

We offer free shipping to all Canadian and US buyers if the total purchase amount exceeds 100 CAD.

Items shipped in Canada will be delivered between 3 to 7 business days. US delivery takes between 4 to 8 business days if regular shipping is selected.

International shipping (excluding US) will be offered by air and ground services and can be selected at checkout.

All buyers in EU please contact us if you have any questions regarding the shipping costs and delivery time.

Please contact us if you have any questions or concer

RETURN & EXCHANGE POLICY

I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your return & exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Shipping rates will be calculate automatically at checkout based on the item's weight and destination.

Items shipped in Canada will be delivered between 3 to 7 business days. US delivery takes between 4 to 8 business days if regular shipping is selected.

International shipping (excluding US) will be offered by air and ground services and can be selected at checkout.

All buyers in EU please contact us if you have any questions regarding the shipping costs and delivery time.​

RETURN & EXCHANGE POLICY

I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your return & exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

SHIPPING POLICY

Sipping is not free nowhere in the world. We treat our customers fairly. We believe in transparency so we don't add shipping costs top of our product price. Average shipping costs to US and Canada based on our experience is $19 CAD.

Shipping cost is $19 CAD for all orders to Canada and US. Free shipping for all orders above $75 CAD.

Domestic buyers located in Calgary can have their order delivered to their doorstep for free.

Items shipped in Canada will be delivered between 3 to 7 business days. US delivery takes between 4 to 8 business days if regular shipping is selected.

 

International shipping (excluding US) will be offered by air and ground services. Buyers should contact us for quotation before ordering. We will make them a custom order based on the order amount and destination.

All buyers in EU please contact us if you have any questions regarding the shipping costs and delivery time.​

RETURN & EXCHANGE POLICY

Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.


Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@greenbegonia.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping
To return your product, you should contact us to obtain return address.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 
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